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Quick Answers
When will my order be shipped?
When will my order be shipped?
Your order will be prepared and dispatched within 3-5 working days
How long does the shipment take?
How long does the shipment take?
The following factors have an influence on the shipping time:
- When was the order placed?
- Which country is the delivery to?
- What was ordered?
We ship your order from our shipping warehouse with our shipping partners: DHL, UPS and FedEx. The average shipping time is:
- USA 7-14 working days
What is the quickest way to reach you?
What is the quickest way to reach you?
Simply use our contact form or send an e-mail to: support@caalita.com
Can I change or cancel my order afterwards?
Can I change or cancel my order afterwards?
You can change your order within 24 hours and cancel it within 1 hour. Simply write to: support@caalita.com
What happens if the product arrives damaged?
What happens if the product arrives damaged?
In this case, you should send us your order number and a photo of the damaged product. We ask you to report the damage within 24 hours of delivery of your order. Otherwise we will not be able to consider the complaint.